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Returns policy

We are sure that you will love your products, but if for any reason you are not happy with your order, here are our terms and conditions regarding our returns policy.
EXCHANGES- We offer exchanges on most orders not including swim, lingerie, sale or pre order items. If you are not happy with your size or fit etc, please send your item back and you will be issued a credit note for the store for the value of the items, We do not cover postage costs. Items must be returned within 7 days of receiving. We do not offer refunds for orders, change of mind or late delivery. . We also do not offer returns, exchanges or refunds on swimwear, bodysuits, lingerie, costumes, jewellery, intimate items or accessories due to health and hygiene reasons. All SALE items are final and you cannot receive any exchange or refund on sale items.
FAULTY ITEMS- We have great quality control and will check all orders before posting, mesh, seams etc will be checked by employee so we can guarantee you a quality garment. If for any reason something has been missed and you receive a faulty item, we will replace this with the exact same item and size as ordered. The item will be checked by a staff member to make sure that the item is faulty and a manufacturing fault and if your item is accepted as a faulty item it will be replaced. We will not swap for another item, size etc. This will be posted once we have received the faulty item. We do not offer exchanges on faulty items. You may exchange after you have received your replacements. These are the rules due to being an online store. Please note if your item is sent back as a faulty item and we do not accept that it is faulty or has been damaged by customer etc you will need to pay for the item to be returned to you as we will not cover extra postage costs. Items must be in original condition with tags and unworn. When you purchase online from our store you agree to these terms and conditions.
All exchanges are to be posted back in original condition, unwashed, unworn, free from stains, undamaged with all tags still attached and free from all smells including perfume, deodorant and smoke. If these rules are not met garments will be marked as return to sender and not processed for a replacement. All decisions made in regards to this will be final. By shopping and purchasing from Style Starket you agree to these terms and conditions.